Privacy Policy

Perigee LLC ("Perigee," "we," "us," or "our") is a fractional Chief Data Officer advisory firm based in Oklahoma City, Oklahoma. We also operate Holler 24/7, a service of Perigee LLC that provides AI-powered phone answering, job booking, SMS follow-up, and CRM services for home services businesses.

This Privacy Policy applies to the Perigee website, the Holler 24/7 website and service, and any other site, form, or communication channel that links to this policy. Wherever this policy refers to Perigee, it covers Holler 24/7 as well.

Information you provide to us

• Contact details. Name, email address, phone number, company name, and job title when you fill out a contact form, request a meeting, subscribe to content, or sign up for a service.
• Business information. Details about your company that you share during an inquiry, discovery call, onboarding, or engagement.
• Payment information. When you purchase a service, payment is handled by our payment processors. We do not store full card numbers on our systems.
• Communications. The content of emails, messages, calls, and meeting notes exchanged with us.

Information collected automatically

• Usage data. IP address, browser type, device type, pages visited, and referring pages, collected through cookies and similar technologies described in Section 8.
• Call and message data. If you call or text a number operated by Holler 24/7, we collect the phone number you call from, call metadata, recordings, transcripts, and message content as described in Sections 4 and 5.

We use the information we collect to:

• Respond to inquiries, schedule meetings, and deliver the services you request.
• Operate the Holler 24/7 service, including answering calls, booking jobs, sending follow-up messages, and maintaining CRM records on behalf of our clients.
• Process payments, send invoices, and manage accounts.
• Send service updates and, where you have opted in, marketing communications. You can unsubscribe at any time.
• Improve our website, services, and AI agent performance, including reviewing call transcripts for quality assurance.
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information, and we do not use it for third-party advertising.

Phone lines operated through Holler 24/7 are answered by AI voice agents acting on behalf of the business you are calling. When you call or receive a call from one of these lines:

• You are speaking with an AI agent. The agent will identify itself where required, and you can ask to be connected to a human or request a callback.
• Calls may be recorded and transcribed. Recordings and transcripts are used to book jobs, route requests, maintain accurate records for the business, and improve service quality.
• Call data is shared with the business you contacted. The home services company whose number you called receives the recording, transcript, and any details you provide so it can serve you.

If you do not wish to be recorded, you may hang up and reach the business through another channel, or state your preference on the call so a human can follow up instead.

Perigee and Holler 24/7 send SMS messages only to individuals who have provided prior express consent, for example by submitting a form that discloses SMS terms, texting a number first, or verbally agreeing during a call. Message types include appointment confirmations, job booking follow-ups, service updates, and replies to your inquiries.

• Message frequency varies. Message and data rates may apply.
• Opt out at any time by replying STOP to any message. Reply HELP for help, or contact us using the details in Section 15.
• Consent to receive SMS is not a condition of purchasing any goods or services.

We share personal information only as described below:

• Service providers. Vendors that host our website, run our CRM and messaging platform, process payments, provide scheduling, deliver email, or supply telephony and AI voice infrastructure. They may use the information only to provide services to us.
• Holler 24/7 clients. If you contact a business served by Holler 24/7, your information is shared with that business as described in Section 4.
• Legal requirements. When required by law, subpoena, or legal process, or to protect the rights, safety, or property of Perigee, our clients, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy's commitments.

We do not sell or rent personal information to anyone.

When Holler 24/7 handles calls, messages, and CRM records for a client business, we process the personal information of that business's customers on the client's behalf and at its direction. In those situations the client business is responsible for its own customer relationships and notices, and we act as a service provider.

If you are a customer of a business that uses Holler 24/7 and you have questions about how that business handles your information, contact the business directly. We will support our clients in responding to access or deletion requests that relate to data we process for them.

Our websites use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use our pages. We may use analytics services that collect usage data such as pages viewed, time on page, and general location derived from IP address.

You can control cookies through your browser settings, including blocking or deleting them. Some site features may not function properly without cookies.

We keep personal information only as long as needed for the purposes described in this policy: to deliver services, maintain business records, meet legal and tax obligations, and resolve disputes. Call recordings and transcripts are retained per our service agreements with Holler 24/7 clients and are deleted or anonymized when no longer needed. When information is no longer required, we delete it or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls, encryption in transit, and vendor due diligence. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affecting your personal information occurs, we will notify you as required by applicable law.

You may:

• Request access to, correction of, or deletion of the personal information we hold about you.
• Unsubscribe from marketing emails using the link in any message.
• Opt out of SMS by replying STOP, as described in Section 5.
• Disable cookies through your browser.

Depending on where you live, you may have additional rights under state or national privacy laws, including the right to know what information we collect and the right to non-discrimination for exercising your rights. To exercise any right, contact us using the details in Section 15. We will verify your request and respond within the time required by applicable law.

Our websites and services are intended for businesses and adults. They are not directed to children under 18, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will delete it.

Our sites may link to third-party websites and services, including scheduling tools, payment pages, and social platforms such as LinkedIn and X. Those sites have their own privacy practices, and this policy does not apply to them. Review their policies before providing information.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page and, for material changes, provide additional notice such as an email or a notice on our website. Your continued use of our sites and services after an update means you accept the revised policy.

Questions about this policy or your information can be directed to: